It happens millions of times every week at Starbucks, a Starbucks barista serves a drink to a customer - yet each contact remains unique.
It's just a moment in time, just one hand over a counter presenting a cup to another hand.
Yet these are human relationships.
We make sure that everything we do respects this relationship, from our commitment to the best quality coffee in the world, to how we behave towards our customers and the communities in which we operate.
Right from the start, almost forty years ago, when we only had one coffee shop, we've always tried to make even the smallest improvements to the places we've been and the places we've been.
