Legal notice

Publisher details

Amiens Tourist Office and Convention Bureau
23 Place Notre-Dame - BP 11018
80 010 Amiens Cedex 1

Publication manager: Cordula Riedel
Website manager: Stéphanie Cadet

The Amiens Tourist Office and Convention Bureau public body takes particular care to ensure that it complies with the legal obligations for any website publisher and follows the recommendations of the French National Commission for Data Protection and Freedom of Information (Commission Nationale de l'Informatique et des Libertés - CNIL).

In order to use this website, you must comply with the laws in force and these access and usage general terms and conditions. We reserve the right to amend these access and usage general terms and conditions at any time. In addition, we would recommend that users read them regularly.

Website created and hosted by:

Faire-Savoir
Parc Horizon de la Haute Borne
2/6 Avenue de l’Horizon - Bâtiment 4 - 59650 VILLENEUVE D’ASCQ
contact@faire-savoir.com
www.faire-savoir.com

Liability

The Amiens Tourist Office and Convention Bureau does not accept any liability for the content on other websites to which it has created links or which may have been created without its knowledge. Users access any other websites linked to this website at their own risk. In addition, the Amiens Tourist Office and Convention Bureau does not accept any liability for information on third-party websites containing links redirecting them to the amiens-tourisme.com website

The amiens-tourisme.com website contains a number of links to other websites. These are mainly links to official websites (such as public institutions and bodies), but also to a number of websites for partner organisations or companies. At all times, we strive to tell you to which website we are going to redirect you. That said, these websites, whose addresses are regularly checked, are not part of the amiens-tourisme.com official public website. The website publisher is not liable for their content.

When there are personally identifiable data on this website, users must comply with the regulations in force and the recommendations of the French National Commission for Data Protection and Freedom of Information (CNIL) when using them. The information must only be used for personal, community or professional purposes, and must not be shared or used for commercial or advertising purposes.

The Amiens Tourist Office and Convention Bureau cannot be held liable for direct or indirect damages as a result of using this website, a third party being unable to use it or malfunctioning, downtime or viruses resulting from accessing or using this website or any sites linked to it.
The Amiens Tourist Office and Convention Bureau cannot guarantee that the website, its content, the servers providing access to it and/or third party sites that can be accessed through hypertext links from the website do not contain viruses or other components that can cause damage to individuals or property.  The Amiens Tourist Office and Convention Bureau makes no explicit or implied guarantees around the website, in particular around the website’s value, quality or suitability for a specific use, or around whether the website fits with the description. amiens-tourisme.com cannot guarantee that any information available on the website or on third party websites can be used correctly, accurately, appropriately, reliably or deliver any kind of quality, or will deliver correct, accurate, appropriate, reliable or high-quality results. Under no circumstances may the Amiens Tourist Office and Convention Bureau be held liable for any loss of data or damage linked to these data. Any information or advice provided by the Amiens Tourist Office and Convention Bureau cannot be interpreted as any kind of guarantee or commitment from the Amiens Tourist Office and Convention Bureau.

Consumer-dispute mediation

The Amiens Tourist Office and Convention Bureau strives to monitor the quality of the information on the website and keep it up to date. However, no guarantees can be made about how accurate, precise, up-to-date or comprehensive the information provided on the website is.
Most of the tourist information comes from the département database managed using the Tourinsoft application. Any updates are made via the tourism service providers, by the Département Tourism Committee, the Département Council, Tourist Offices, Gîtes de France department certifications, Clévacances, Tables&Auberges de France and similar bodies.
If you are a service provider and would like to amend the information about your range of tourism services, you can send an email to your département contact person. If you see an error about dates, prices or a similar piece of information when browsing on the website, you can ask for it to be amended.

Emails

Emails sent to the Amiens Tourist Office and Convention Bureau and the email addresses used for sending additional information may be saved.
Under French law (Article 27 of Act 78.17 of 6 January 1978 on Data Privacy (Loi n 78.17 du 6 janvier 1978 relative à l’informatique, aux fichiers et aux libertés)), you are entitled to access (articles 34 to 38), correct (article 36) and delete data about you, and object to them being processed (article 26). You can exercise this right by writing to the website publisher at the following address:
Amiens Tourist Office and Convention Bureau 
23 Place Notre-Dame - BP 11018
80 010 Amiens Cedex 1

Intellectual property:

All images, information, brands, logos and domain names on the website are the property of the Amiens Tourist Office and Convention Bureau or are licensed to the Amiens Tourist Office and Convention Bureau. Any use in the form of reproduction, amendment, computer uploading, misrepresentation, dissemination or distribution, in full or in part, of a document or information on the website is strictly forbidden unless the Amiens Tourist Office and Convention Bureau has granted prior written consent, with the exception of copying for private non-commercial use, provided that there is compliance with intellectual property rights and any other property right set out.

The following notice must appear on any copy of all or part of the content on the Amiens Tourist Office and Convention Bureau’s website. All rights reserved “ 

Any assignment or licensing of one of the constituent parts of the website is subject to written consent from the Amiens Tourist Office and Convention Bureau. Any breaches of these rights may lead to legal action.

 

Personal data protection:

In France and in Europe, personal data are protected by the following legal texts in particular: Act of 6 January 1978, Article 226-13 of the Penal Code, European Directive of 24 October 1995.

The Amiens Tourist Office and Convention Bureau will keep the information provided by visitors to the Amiens Tourist Office and Convention Bureau website confidential.

Please find below the information that the Amiens Tourist Office and Convention Bureau may collect when you visit its website, as well as the ways that this information will be used subsequently.

PERSONAL DATA COLLECTION:

Information collected on one of our websites or when making contact with our reception areas, a fair, an event, tourist services and more, will be recorded in a database secured by the Amiens Tourist Office and Convention Bureau.
By recording these personal data, we can send you tourist information, invitations to our events, some of our marketing campaigns and more.

Under the French Data Privacy Act, you can exercise your right to access, correct or delete personal data about you by sending us an email to ot@amiens-metropole.com

We will keep your data for a maximum of two years.
You data may only be shared with our partners (tourism service providers, tourist offices and Département Council) if we feel that the request is relevant and that the data will not be used to constantly contact you.

PASSIVE PERSONAL DATA COLLECTION:                   

Some of the personal data recorded on our server are data that you willingly provided when filling in online forms, and other personal data recorded on our server are collected automatically.

The Amiens Tourist Office and Convention Bureau will do its utmost to regularly improve its website. When you visit the website, some data are collected automatically:

* Your IP address: an IP address is assigned to your computer by your internet service provider in order to enable you to access the internet. This address is generally treated as non personally identifiable information because it changes each time that you go online.

* The address of the website that you were using that linked you directly to the website

* The date and time of your visit to the website and the pages that you browsed.

* The operating system on your computer and the browsing software.

* The website does not use persistent cookies that remain on your hard drive. Some of the website’s services use a session cookie, which is generated when you visit the website and is automatically destroyed at the end of your visit or if you are inactive for more than 30 minutes.

Non-personal data are collected using analytics and advertising tools which have their own general terms and conditions of use, as well as their personal and non-personal data processing policies:
•    Google Analytics
•    Facebook

PERSONAL DATA PROCESSING:

Since 25 May 2018, the GDPR (General Data Protection Regulation) has set out to reinforce the principles of user data privacy.

Each time that a user’s data is processed, they are entitled to query, access, amend and correct personal data about them, and object to personal data about them being processed. Users can ask for these data to be corrected, supplemented, clarified, updated or deleted in writing to

Amiens Tourist Office and Convention Bureau 
23 Place Notre-Dame - BP 11018
80 010 Amiens Cedex 1

or by email to ot@amiens-metropole.com

The data processing outlined above is not the full range of data processing under the 1978 Act; however, for the purposes of transparency, we have set out the personal data processing and the majority of the anonymous data processing that we carry out.