As part of its quality initiative certified by the NF Services standard X50 730: "Tourist Office Welcome and Information", the Amiens Métropole Tourist Office is committed to guaranteeing the quality of its customer services.
Our commitments :
In 2013, we are focusing on :
WELCOME AND INFORMATION SERVICES OF TOURIST OFFICES.
The certification proves we comply with the French NF X 50-730 standard and NF 237 certification rules. It ensures that activities related to welcome, information, promotion/marketing, service quality assessment and improvement are checked on a regular basis by AFNOR Certification – 11, rue Francis de Préssensé – 93571 LA PLAINE SAINT DENIS Cedex – France – www.marque-nf.com